Welcome to Zani n Zaru. By using our website, placing an order, or engaging with our services, you agree to comply with the following Terms & Conditions and Refund Policy. Please read them carefully before making a purchase.

Terms & Conditions

1. General Terms

  • We reserve the right to modify, update, or discontinue any part of our website, products, or policies at any time without prior notice.

2. Product Availability & Orders

  • All products are subject to availability. In case an item is out of stock, we will notify you as soon as possible.
  • We reserve the right to refuse or cancel any order if fraudulent activity or incorrect pricing is detected.
  • Custom orders require full or partial advance payment, as agreed upon at the time of purchase.

3. Pricing & Payment

  • Prices listed on our website are in PKR (Pakistani Rupees) and are subject to change without prior notice.
  • We accept payments through bank transfers, E-wallets, and other available payment methods.
  • Orders will only be processed once full payment or agreed advance payment has been received.

4. Shipping & Delivery

  • We offer nationwide shipping across Pakistan. International shipping availability and charges may vary.
  • Delivery timelines depend on the nature of the order:
    • Ready-to-wear items: Dispatched within 3-7 business days.
    • Customized orders: Processing time will be communicated at the time of order placement.
  • Zani n Zaru is not responsible for delays caused by courier services or unforeseen circumstances.

5. Customization Policy

  • Custom orders are tailored specifically for each customer and require detailed communication before production begins.
  • Once a custom order is confirmed and production has started, modifications or cancellations may not be possible.

6. Exchange & Refund Policy

We strive to ensure that you love every piece you purchase from Zani n Zaru. However, if there is an issue with your order, please review the following policies:

Refund Policy

  • No refunds will be issued except in cases where we are unable to fulfill an order.

Cancellation Policy

  • Orders cannot be canceled if you have credited the payment or gone out of our studio.
  • Custom orders cannot be canceled once production has started.

7. Intellectual Property

  • All content on this website, including designs, images, text, and logos, is the exclusive property of Zani n Zaru and may not be copied or used without permission.